Last Updated: January 2026

9wickets Terms & Conditions — What You Need to Know Before Using the Platform

Opening an account with 9wickets means you agree to these terms and conditions. We've kept the language straightforward and clear so every member can read and understand them without difficulty.

What's on This Page
  • Account Registration & Eligibility
  • Deposit & Withdrawal Rules
  • Bonus & Wagering Requirements
  • Betting Rules
  • Account Closure & Restrictions
  • Dispute Resolution Policy

Key Highlights of the Terms & Conditions at a Glance

Read this summary before diving into the full document

One Account, One Person

Each individual may hold only one account at 9wickets. Opening multiple accounts using the same details or device is strictly prohibited and may result in all associated accounts being closed.

Fast & Transparent Payments

Deposits are generally instant. Withdrawals are processed within 24 hours. Larger amounts may require KYC verification — this is a security measure, not a delay tactic.

Transparent Bonus Terms

The wagering requirement for each bonus is clearly stated upfront — no hidden conditions. It's a good idea to read the terms before claiming any bonus.

Data Privacy Guaranteed

Your personal information provided to 9wickets is never sold or shared with third parties. It is used solely for the purpose of providing services, in accordance with our privacy policy.

Clear Settlement Policy

How cancelled bets or abandoned matches are settled is determined in advance. Decisions are not revised after a result is announced — though an appeal is available in the case of a clear error.

Responsible Gaming is mandatory

Participation by anyone under 18 years of age is strictly prohibited. 9wickets provides self-exclusion and limit tools, and will actively intervene if problematic gaming behaviour is identified.

Important: By creating an account or using 9wickets, you confirm that you have read and agreed to these Terms & Conditions. If you disagree with any part, you should not use the platform. For any questions, please contact our support team.

1General Introduction & Applicability

9wickets (https://9wickets.run) is an internationally licensed online betting and gaming platform. These Terms & Conditions apply to all 9wickets services, games, promotions, and financial transactions. They apply equally to all members who use 9wickets, including those in Bangladesh.

These Terms & Conditions were last updated in January 2026. Certain points have been clarified compared to the previous version. 9wickets reserves the right to amend these terms at any time — members will be notified in advance of any significant changes.

These Terms & Conditions have been provided in Bengali for members' convenience. In the event of any linguistic ambiguity, the English version shall be considered final. For further information, contact support@9wickets.run.

2Eligibility, Registration & Account Policy

To open an account at 9wickets, you must be at least 18 years of age. Government-issued ID may be requested at any time for age verification. Accounts created with a false age will be cancelled and all balances may be forfeited.

Each individual may hold only one account. If two members of the same household use separate accounts from the same device or IP address, this will be reviewed and both members may be required to verify their identity.

  • Accurate name, address, and contact details must be provided at registration
  • It is the member's own responsibility to keep their account password secure
  • Sharing your account with another person is prohibited
  • Any changes to your details must be updated in your account settings
  • Failure to provide documents requested for KYC verification in a timely manner may result in account restrictions

9wickets does not provide services to residents of countries or regions where online gaming is prohibited by law. It is each member's own responsibility to comply with the laws of their country. 9wickets does not offer legal advice in this regard.

3Deposit, Withdrawal & Payment Policy

Members in Bangladesh can deposit at 9wickets via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳200. Deposits are generally credited to your account instantly.

A verified account is required to make a withdrawal. The minimum withdrawal amount is ৳500. Standard withdrawal requests are processed within 24 hours. Withdrawals of ৳50,000 or more may require additional verification and can take up to 48 hours.

  • Withdrawals must be made using the same method used for the deposit
  • Direct withdrawal from bonus balance is not possible — funds are converted to cash balance only after the wagering requirement is met
  • Completed deposits are non-refundable — the only exception is where a deposit has been reversed or cancelled
  • Any fees charged by the payment provider may be borne by the member
  • Payments to or from third-party accounts or cards are not accepted

Complying with Anti-Money Laundering (AML) policy is a legal obligation for 9wickets. Any suspicious transactions are investigated and may be reported to the relevant authorities if necessary.

4Bonuses, Promotions & Wagering Requirements

9wickets regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are detailed on the promotions page. Please read those terms carefully before claiming any bonus.

The wagering requirement refers to how many times the bonus amount must be bet before a withdrawal can be made. For example, a ৳1,000 bonus with a 10× wagering requirement means ৳10,000 in total bets must be placed. Most bonuses at 9wickets carry a wagering requirement of between 8× and 30×.

  • Wagering must be completed within a specified time limit after the bonus is claimed
  • Bets on slots generally count at 100% — table games may count at a lower rate
  • Multiple bonuses cannot be active simultaneously — unless explicitly stated otherwise
  • A maximum bet limit may apply when wagering with bonus funds
  • Bonuses received via promotional codes may be subject to separate terms and conditions

9wickets reserves the right to modify or discontinue any promotion at any time. Any attempt to abuse bonuses or claim them through multiple accounts will result in the bonus being voided and the account may be suspended.

5Betting Rules & Result Determination

Specific rules apply to all Sports Betting and casino games on 9wickets. The acceptance of bets and setting of odds for Sports Betting are at the sole discretion of 9wickets. 9wickets reserves the right to void any bet placed at an obviously incorrect odds.

In live betting, if a bet is delayed due to network disruption or the event has already ended by the time it is received, that bet may be voided. In pre-match betting, once a bet confirmation is received, it cannot be changed.

  • Minimum single bet: ৳10 — Maximum: varies by game and market
  • Once a bet is accepted at agreed odds, those odds remain valid even if the odds change afterwards
  • If a match is abandoned or cancelled, the stake is generally refunded
  • In the event of a results dispute, the official governing body's announcement shall be considered final
  • 9wickets reserves the right to correct any inaccurate results caused by a system error

Match fixing or placing bets using insider information is strictly prohibited and may constitute a criminal offence. 9wickets is obligated to report any such activity to the relevant authorities upon detection.

6Prohibited Activities & Code of Conduct

Certain activities are strictly prohibited to keep the 9wickets platform safe and fair for everyone. Any breach of these prohibitions will result in permanent account closure, and any remaining balance may be forfeited.

  • Using multiple accounts to claim bonuses or promotional offers
  • Placing bets using betting bots or automated software
  • Engaging in money laundering or introducing funds from illegal sources
  • Attempting to steal or access another member's account information
  • Involvement in match fixing or game manipulation
  • Intentionally exploiting platform vulnerabilities or bugs
  • Accessing the platform from a restricted region using a VPN or proxy

If 9wickets has reason to believe a member is involved in fraudulent activity, it reserves the right to temporarily suspend the account until the investigation is complete. If the allegations are not substantiated, the account will be reinstated.

7Account Suspension, Closure & Fund Recovery

Members may close their account at any time. Any wallet balance should be withdrawn before closing the account. If a closed account has a valid remaining balance, the member may request a refund.

9wickets may also suspend or close an account for specific reasons — including rule violations, suspected fraud, failure to provide requested documents, or prolonged inactivity. In such cases, the member will be notified via email or live chat.

  • Accounts with no active betting activity may be deactivated after 2 years of inactivity
  • A monthly maintenance fee may apply to inactive accounts (members will be notified in advance if applicable)
  • You have the right to appeal against an account closure decision
  • If a member is found guilty of fraud, their balance may be forfeited

8Responsible Gaming Policy

9wickets treats responsible gaming not merely as a policy, but as a genuine commitment. We believe every member's gaming experience should be enjoyable and within their control. A number of tools are provided free of charge to support this.

Anyone under the age of 18 is strictly prohibited from using 9wickets. Age is verified during registration and proof of ID may be requested at any time. Using an account on behalf of a minor is a serious violation of 9wickets' rules.

  • Deposit Limits: Set daily, weekly, and monthly deposit limits
  • Loss Limit: Option to automatically take a break once losses reach a set amount
  • Session Time Limit: Set a playing time limit in advance
  • Cooling-Off: Take a break from 1 day up to 6 weeks
  • Self-Exclusion: Close your account temporarily for an extended period or permanently

If you feel gaming is becoming a problem, our support team is here to help. For more information, Responsible Play View page.

9Dispute Resolution & Complaints Process

If you have a dispute with 9wickets, please contact our customer support first — via live chat or email at support@9wickets.run. Most issues are resolved within 24–48 hours.

If your issue is not resolved through support, you may file a formal complaint. 9wickets will provide a written response within 7 business days of receiving the complaint. If you remain unsatisfied, you have the option to escalate the matter to the relevant licensing authority.

  • Any dispute regarding bet settlement must be raised within 30 days of the result being announced
  • Payment-related complaints must be submitted within 60 days of the transaction date
  • Keep screenshots, transaction IDs, or other documents as proof
  • The relevant balance may be placed on hold temporarily while a dispute is being resolved

10Changes to Terms & Final Provisions

9wickets may update these Terms & Conditions at any time. Minor changes may take effect without prior notice. For significant changes, members will be notified via email or through the platform at least 7 days in advance.

Continued use of the platform after updated terms have come into effect will be considered acceptance of the new terms. If you do not agree to the updated terms, please close your account and withdraw your balance.

These Terms & Conditions are governed by international gaming law. In the event of any dispute, the law of the licensing jurisdiction shall apply. Members in Bangladesh use the platform at their own responsibility with respect to local laws.

For any questions about these Terms & Conditions, please contact us: support@9wickets.run — Ask in Bangla and get a reply in Bangla.

You've read the terms — now get started

Sign up and enjoy everything 9wickets has to offer. A 100% bonus on your first deposit is waiting for you.

Frequently Asked Questions

Two Frequently Asked Questions About the Terms & Conditions

The policy at 9wickets is that each individual may hold one account — so two separate family members are, in principle, allowed to have two separate accounts. However, since you share the same address, you may also be using the same IP address and possibly the same device, which could cause the system to automatically flag both accounts. The best way to avoid this is to let the support team know in advance — they can link the two accounts as belonging to the same household. This will prevent any complications down the line. Do be aware, though, that attempting to claim the same bonus or promotion through both accounts would be a breach of the rules and could put both accounts at risk.

Yes, 9wickets offers betting on football, tennis, badminton, basketball, hockey, and many other sports — all using the same account and wallet. The core process is the same as cricket: choose an event, select a market (match winner, number of goals, first goalscorer, etc.), check the odds, and enter your stake. However, each sport has its own rules — in football, for instance, results are typically based on 90 minutes of play, with extra time and penalty shootouts covered in separate markets. In live betting, in-play odds shift throughout the match, so quick decisions matter. Before placing a bet, it's worth reading the rules shown under each market to avoid any confusion. Visit the Sports Betting section for full details.
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